The “Urban Horizon” (Inv. Turísticos e Imob., Lda.), hereinafter referred to as “Urban Horizon”, recognizes the importance of protecting personal data.

All personal information relating to users (subscribers, customers or visitors) who use the website www.horizonteurbano.pt will be treated in accordance with the General Regulation on Data Protection 2016/679.

This Privacy Policy applies to this website and is intended to explain our process for processing personal data. If you have any questions regarding our Privacy Policy, you can contact us through the means mentioned in point 1.1.

The use of the website www.horizonteurbano.pt presupposes the acceptance of this Privacy Policy. The Horizonte Urbano team reserves the right to change this agreement without prior notice. Therefore, we recommend that you check our Privacy Policy regularly so that you are always up to date.

1. Company identification

1.1. This website and corresponding Privacy Policy are the property of

Company: Horizonte Urbano (Inv. Turísticos e Imob., Lda.)

Headquarters: Rua do Real, 60 Office CS 4470-647 Maia, Portugal

VAT number: 503712698

Telephone: (+351) 926 156 800

Questions and clarification of doubts: info@horizonteurbano.pt

2. Principles

2.1. Respect for the user’s wishes

We respect the privacy and security of personal data, ensuring user preferences, as well as their autonomous, free and simple management. If you disagree with any point referred to in this Privacy Policy, you may, at any time, object by contacting us through the means referred to in point 1.1.

2.2. Good habits

All of your collected personal information (name and email) will be used to help make your visit to our website as productive and enjoyable as possible. Ensuring the confidentiality of the personal data of users of our website is important to Horizonte Urbano. We guarantee that personal data are processed in Portugal in a correct, lawful manner and in accordance with best practices.

2.3. Strict need

The use of personal data will be minimal, so as not to exceed the original purpose for which they were collected and/or processed.

3. Collection and processing of personal data

3.1. The personal data collected and processed by Horizonte Urbano are only those that the user voluntarily, expressly and unequivocally put in the forms on this website.

3.2. The personal data collected are: name, email, telephone (optional) and message contents, present in the contact form on the website horizonurbano.pt/contactos/ and email in case of newsletter subscription.

4. Purpose of processing personal data

4.1. Personal data is collected and processed by Horizonte Urbano only for purposes strictly related to the use of this website, its associated services, direct marketing and customer support and support.

4.2. Personal data is used for processing operations within the limits of such applications. In particular, personal data are processed for the following purposes:

A) when you request a contact request, through the contact form we collect personal data (name, email, the contents of your message and optionally your telephone number) only for the purpose of providing you with a response to your message;

B) when you subscribe to the newsletter, we collect your email address in order to offer you this service;

C) when you browse our website, we collect cookies. Depending on your management of cookies on our website and your interaction with us, we use some information collected by cookies in order to ensure proper functioning on the website, highlighting the proper display of content, remembering the cart, remembering the registration, adapting the resolution screen, to improve our offers, among others. This information includes log data, location, session duration, equipment, browser and IP address;

D) when you browse our website and then visit platforms where the advertising format exists (social networks, Google and other partners of these networks) you may be impacted by ads of our brand. We will also use the data to reach new potential users who may be interested in our products.

4.3. When collecting data, we indicate the mandatory fields with asterisks, when the data in question is needed to:

Make our contact with you;

Subscribe to the newsletter.

5. Consent

Respect for the will of the user is one of Horizonte Urbano’s main concerns with regard to the processing of personal data. However, we do not want to affect the relationship we have with the user or fall short of their expectations. Therefore, we consider that, if you have had a relationship with us in the last two years, that is, if you have made any request for contact, it has not proved necessary to ask for your consent. Even so, if you disagree, you can object by writing to the email marketing@horizonteurbano.pt.

6. User rights

6.1. To exercise the right to access, rectify, erase, forget or block personal data, the user may send a written communication to the following email address: marketing@horizonteurbano.pt.

6.2. If you wish to stop receiving direct marketing communications, you can do so by sending an email to the email address marketing@horizonteurbano.pt.

7. Safety

7.1 Horizonte Urbano uses the appropriate security measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access, and against any other form of unlawful processing. Additionally, we contractually require that trusted external entities that process personal data for us do the same.

7.2. However, Horizonte Urbano cannot guarantee that the security measures adopted for the protection of this website and for the transmission of data and information through this website will prevent or exclude any risk of unauthorized access or loss of data. Therefore, we advise that the computer is equipped with software devices that protect it from transmitting and receiving data (such as up-to-date antivirus systems), and that the browser takes the appropriate measures to ensure security in data transmission (such as a firewall and anti-spam filters).

8. Retention and processing period

8.1. The data are kept by Horizonte Urbano for the purposes described herein for the time necessary for the aforementioned purposes, unless the personal data in question are necessary to prove compliance with obligations, until the limitation period of the corresponding rights has expired, or if there is a longer period of data retention imposed by law.

8.2. When personal data is no longer needed, it will be removed from our systems and records or kept anonymously so that you cannot be identified from them.